We are acting above and beyond the guidelines given to us by the Australian Government Department of Health.  Here is what we are doing:

A. Our Staff's Requirements (includes EVERYONE working in the office):

·  stay at home if they have symptoms of an upper respiratory tract infection.

·  can return to work if:

·       isolated for 14 days since onset of symptoms

·       or, can return sooner if medically tested negative for COVID-19 virus.

·  stay at home if a household member has COVID-19 virus for 14 days minimum.

·  stay at home for 14 days from arrival of international travel.

·  stay at home for 14 days from arrival of a household member who has travelled internationally.

B. Our Patient's Requirements (include EVERYONE coming in our doors)

·       stay at home if you have been in Australia less than 14 days from international travel.

·       stay at home if you have symptoms of an upper respiratory tract infection:

 ​C. Cleaning and Disinfection Principles

·       We are strictly following guidelines by the Australian Government Department of Health.

·       After every patient visit, all parts of the table that are touched by the patient will be sanitised.

·       We will be leaving consulting room doors slightly open to minimise contamination of door handles

·       Chiropractors and Massage Therapists will be sanitising their hands before every patient visit.

·       sanitization products will be alcohol based as advised by Australian Government Department of Health, as this has anti-viral properties.

·       prior to both morning and afternoon shifts, and periodically throughout the day, the following will be sanitised:

  • door handles
  • chair arm rests
  • front desk counter top
  • washrooms/toilets
  • water dispenser 
  • anything else that is frequently touched

·       alcohol based hand sanitiser will be made available for patient use.

·       If we have been made aware after the fact of a patient who has come to our office while being positive for COVID-19 virus, we will hire a professional cleaning company to do a 'Terminal Clean' as described by the Australian Government Health Department document entitled: "Environmental cleaning and disinfection principles for COVID-19"

D. Special Cases:

·       If you have an upper respiratory tract infection, and have been medically confirmed negative for COVID-19, please call us to disucss how we can serve you in a safe manner.

·       we will do our best to find a time in our schedule when there will be no close proximity with other patients.

·       If you have a compromised immune system, and are worried of coming in despite the actions we have taken - please call us.

·       we will do our best to find a time in our schedule when there will be no close proximity with other patients.

·       NOTE - this means we may not be able to accommodate your preferred appointment time.

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